Exotica Sofa Set (3+2+2 Seater)

Redefine elegance and relaxation with the Exotica Sofa Set (3+2 Seater), crafted to enhance your living space with both style and durability. Upholstered in premium fabric, this sofa offers a plush and inviting seating experience. Its solid Assam wood frame ensures a sturdy foundation, while the soft foam cushions provide excellent support for long-lasting comfort. The wooden legs add a refined touch, making this sofa set a perfect addition to modern and classic interiors alike.

With spacious seating for family and guests, the Exotica Sofa Set is the ultimate choice for those who value both aesthetics and functionality.

Specifications:

• Material: Premium Fabric for a soft and luxurious feel
• Frame: Solid Assam Wood for durability and strength
• Foam: Softy Foam for enhanced comfort and longevity
• Legs: Wooden Legs for a natural and elegant finish

Comfort: Soft fabric upholstery ensures a cozy and comfortable lounging experience.

Durability: Solid Assam wood frame guarantees long-lasting strength and support.

Support: Softy foam provides optimal seating comfort and support.

Design: Wooden legs add a natural, warm touch to the overall design.

To ensure your furniture and sofas last for many years and maintain their quality, a little care and attention can go a long way. Here are some simple but effective tips to help you preserve the beauty and durability of your pieces:

1. Protection from Daily Use: Use a tablecloth or a thick cloth on dining tables and surfaces that experience heavy, daily use. This helps prevent scratches and keeps the finish looking fresh.
2. Heat and Cold Sensitivity: Avoid placing hot or cold items directly on furniture surfaces. Always use coasters, trivets, or hot pads, and never place hot cookware like a tawa or baking dish directly on the surface, even on a hot pad.
3. Sunlight Exposure: Keep your furniture away from windows or areas with direct sunlight, as this can cause fading over time, affecting both wood and upholstery.
4. Prevent Scratches: When moving items on a tabletop, avoid dragging or sliding them, which can cause scratches that damage the finish.
5. Candle and Heat Protection: Never place burning candles or hot objects like irons directly on furniture. Use candle holders and heat-protective surfaces to prevent damage.
6. Regular Cleaning: Gently clean your furniture with a soft, slightly damp cloth. Avoid using rough rags or pressing hard, as this can cause scratches. Vacuum fabric sofas with a soft brush attachment to remove dust and debris.
7. Spill Care: In case of a spill, blot it gently instead of wiping, which can spread the liquid and damage the finish. For sofas, use a water-free fabric cleaner on stains, but test it on a hidden area first to avoid discoloration.
8. Moisture Protection: Avoid placing furniture in direct contact with damp walls, and promptly wipe away any moisture with a soft, dry cloth to prevent damage.
9. Cushion Care: For sofas with removable back cushions, fluff them regularly and reverse their placement to keep them looking even and prevent sagging. Fiber-filled cushions and armrests may flatten with use but can be easily reshaped like a pillow.
10. Professional Cleaning: Get your sofa professionally cleaned every 6-8 months to reach difficult areas and extend its life. For added protection, consider scotchguard treatments to prevent spills and pet hair from settling.
11. Leatherette Care: If you have leatherette products, apply a vinyl or leather conditioner every 3-4 months to prevent cracking and peeling, keeping the material in top condition.

By following these care tips, you can enjoy the lasting beauty and comfort of your furniture for years to come.

Warranty Information – 24 Months of Coverage

We’re committed to delivering high-quality, durable furniture and proudly offer a 24-month warranty on our products, covering any manufacturing or workmanship defects. This warranty is applicable to furniture used under normal household conditions and provides peace of mind as you enjoy your purchase for years to come.

What’s Covered Under the Warranty:

• Manufacturing defects in materials and workmanship.
• Defects in the product’s frame, padding, and mechanisms (if applicable) that occur under normal use.
• Warranty applies only to furniture used in standard household environments.

What’s Not Covered:

• Normal Wear and Tear: Gradual fading, softening, or any changes to the appearance of upholstery due to regular use.
• Cuts, Scratches, and Accidents: Damages caused by sharp objects, impacts, spills, or accidents.
• Improper Storage or Installation: Damage resulting from incorrect assembly, installation, or storage of the product.
• Incorrect Cleaning Methods: Issues caused by the use of improper cleaning agents, harsh chemicals, or non-recommended dry-cleaning methods.
• Exposure to Elements: Furniture exposed to direct sunlight may lighten over time. Water exposure causing wood decay or cracks due to seasonal climate variations in solid wood are not covered.
• Natural Wood Characteristics: Joint lines, wood grains, or any traits related to the natural characteristics of wood are not considered defects and are excluded from warranty coverage.
• Seasonal Changes in Wood: Expansion or contraction of wood due to climate changes is normal and not included under this warranty for solid wood products.
• Upholstery and Cushion Covers: Upholstery fabrics, coverings, and cushion covers are not covered under the warranty. For upholstered items, the warranty applies only to the frame and mechanisms.

Frequently Asked Questions (FAQs)

1. What does the 24-month warranty cover?
Our 24-month warranty covers any manufacturing defects or workmanship issues related to the frame, padding, and mechanisms of your furniture. The warranty applies when the furniture is used under normal household conditions.

2. What is not covered under the warranty?
The warranty does not cover normal wear and tear, accidental damage (such as cuts, scratches, or spills), improper storage, incorrect assembly, or damage caused by improper cleaning methods. Additionally, upholstery fabrics, cushion covers, and issues related to natural wood characteristics (such as expansion and contraction) are not included.

3. How do I make a warranty claim?
If you believe your product has a manufacturing defect or other issues covered by the warranty, please contact our customer service team through the Help Centre. We’ll guide you through the process and resolve your issue as quickly as possible.

4. How should I care for my furniture?
To maintain the beauty and longevity of your furniture, avoid exposing it to direct sunlight, extreme moisture, or heat. Use coasters or trivets for hot and cold items, and clean gently with a soft, slightly damp cloth. Avoid harsh chemicals or abrasive cleaners.

5. Can I clean upholstered furniture myself?
Yes, but be sure to use a water-free fabric cleaner and always test it on a hidden area first. Avoid direct application of the cleaner on the fabric—apply it to a clean cloth and use that to treat stains. For best results, we recommend having your upholstered furniture professionally cleaned every 6-8 months.

6. What happens if my furniture is damaged during delivery?
If your furniture arrives damaged, please report the issue to our customer service team within 48 hours of delivery. We will assess the situation and work to repair or replace the item as needed.

7. How do I prevent scratches on wooden surfaces?
To avoid minor scratches, always use protective pads under items placed on tabletops and avoid sliding objects across surfaces. Regular cleaning with a soft cloth will help maintain the finish.

8. Can I assemble the furniture myself?
Yes, most of our furniture comes with basic assembly instructions that you can easily follow. However, improper assembly can void the warranty, so we recommend hiring professional help if you’re unsure.

9. Does the warranty cover issues related to natural wood characteristics?
No, natural characteristics such as joint lines, wood grains, or seasonal expansion and contraction of solid wood are not covered by the warranty, as these are normal traits of wooden furniture.

10. How can I prolong the life of my sofa?
To keep your sofa in top condition, avoid exposure to direct sunlight and moisture, vacuum it regularly, and consider getting a professional scotchguard treatment to protect against spills and stains. For leatherette sofas, applying a conditioner every 3-4 months will help prevent cracking or peeling.