SHIPPING POLICY
Last Updated: October 21, 2024
At FurnAffair Home Store, we strive to offer reliable and timely shipping services for all orders within Karnataka. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased through our website www.furnaffairhomestore.com. By placing an order on our website, you agree to the terms in this Shipping Policy.
1. Shipping Locations
Currently, we offer shipping only within Karnataka, India. Orders outside Karnataka cannot be processed at this time. We may expand our shipping zones in the future and update this policy accordingly.
2. Delivery Time
- Processing Time: Orders are typically processed within 2-3 business days of purchase, depending on the availability of the product.
- Delivery Time: Standard delivery times range from 7 to 14 business days after the order has been processed. Delivery times may vary based on the specific location within Karnataka and the nature of the products.
- Custom or Made-to-Order Items: These products may have longer delivery times due to production schedules. You will be notified of the estimated delivery timeframe at the time of order.
3. Delivery Charges
- Standard Shipping Charges: Shipping fees will be calculated based on the size, weight, and delivery location of the items ordered. The shipping charges will be clearly displayed at checkout before you complete your purchase.
- Free Shipping: For certain promotional periods or specific products, free shipping may be available. In such cases, the free shipping offer will be stated on the product page or during the checkout process.
- Additional Charges: Deliveries to remote areas may incur additional fees, which will be communicated during checkout.
4. Delivery Process
- Order Tracking: Once your order has been dispatched, you will receive an email notification with a tracking number so you can monitor your shipment.
- Delivery Attempts: Our delivery partner will attempt to deliver your order to the address provided during checkout. If no one is available to receive the order, a re-delivery attempt will be made. If the order cannot be delivered after multiple attempts, it may be returned to us, and additional shipping charges may apply for re-dispatch.
- Receiver Responsibility: It is the responsibility of the customer to ensure that someone is available to receive the delivery. Please check the products at the time of delivery for any visible damage.
5. Damaged or Missing Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at Info@furnaffairhomestore.com. We will arrange for a replacement or refund as per our Return & Refund Policy.
6. Customs, Duties, and Taxes
All orders are subject to applicable taxes as per the laws of Karnataka. Taxes will be displayed at checkout and included in the total price of the order. We are not responsible for any customs duties, as shipping is restricted within Karnataka.
7. Order Modifications and Cancellations
Once an order is placed, changes or cancellations must be made within 24 hours by contacting our customer service team at Info@furnaffairhomestore.com. After this period, we cannot guarantee that the order can be modified or canceled without incurring a fee.
8. Contact Us
If you have any questions or concerns regarding our shipping policies, please contact us:
Furniture Showroom
Basaveshwar Nagar Branch: #724, 2nd Stage, Opposite Kadamba Veg Hotel, Modi Hospital Road, Bangalore, Karnataka 560086
Sahakar Nagar Branch: Ground floor 4, syno 105 of, Amrutahalli, Yelahanka, Bengaluru, Karnataka 560092
Nagarbhavi Branch: Nagarbhavi Ring Road, 3rd Block, BDA Layout, 2nd Stage, Nagarbhavi, Bengaluru, Karnataka 560072
Email: Info@furnaffairhomestore.com
We reserve the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon being posted on this page. Please review this page regularly to stay informed about our shipping practices.